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Privacy agreement

Terms and definitions:


Seller – Speakstarter LP, 85 Great Portland Street, London, W1W 7LT, UK, LP018927

User – any natural person who has voluntarily passed registration and received unique authorization details in the personal cabinet (login and password).

Site – a resource located on the Internet at

Login and Password – unique details of authorization of the User on the Site, necessary for using the Site Services

Site Services – all the services available for use on

Order – the process of payment for the Site Services, includes personal information of the User.

Personal information – information that the User provides about himself/herself during registration (account creation) or while using the Services.

Registration – actions to create an account by the User with the use of the User’s e-mail, namely, a letter is received to the specified e-mail address, registration ends with a hyperlink and the User sets a password. By these actions (including further use of the login and password on the Site) the User additionally confirms that the terms of this Agreement are fully clear to the User and he expresses his full consent to the Agreement.

Account – User’s personal section on the Website, which is available only after authentification (entering correct login and password), is intended for storing information about the User and managing the Services.

Personal profile – a personalized interface of the Site with a set of user tools for using the personalized services of the Site, as well as managing them.

User Agreement – this Agreement, which regulates the relationship between Speakstarter LP and the User during the entire period of providing and access to the personalized services of the Website.

Information mailing – the information that is sent in an SMS-message to the User’s phone number and e-mail, which gives the opportunity to receive information about the use of the Services. Payment for the Services is not possible without information mailing as there will be no possibility to inform the User about the fact of payment.

Advertising mailing – mailing aimed at receiving information about special offers, new services and promotions via telecommunication networks and postal services (including, but not limited to: SMS-mailing, e-mail-mailing) to the phone number and/or e-mail address specified by the User.


1. Processing of personal data:

1.1 The User (personal data subject) confirms that he/she acts in his/her own will and interest and is aware that by ticking the box “I accept the User’s Confidentiality Agreement”, he/she gives his/her consent to the processing of his/her personal data and personal data of a minor child, who is a father/mother/guardian/guardian, by this action, as well as to the processing of his/her personal data on behalf of Speakstarter LP.

1.2 The purpose of personal data processing: to fulfill obligations to the subjects as buyers of goods and consumers of services, to register the User in the Personal cabinet, to fulfill their obligations to the User, to process and deliver the Service to the User, to evaluate and analyze the work of the Personal cabinet, to determine the winner in the promotions conducted by the Seller (if any), to restore the password, to carry out advertising, processing and receipt of payments from the User, to provide the User with an effe

1.3 The list of personal data for processing of which the consent of the subject of personal data is given: Name, purpose of language study, available terms, whether the language has been studied before, the level of language proficiency, which causes difficulties, number of classes per week, comfortable time of classes, convenient days of classes, phone number, Skype username, e-mail address;

1.4 Name and address of the person processing personal data on behalf of Speakstarter LP:

Currently there is no such person.

1.5 A list of actions with personal data to which consent is given and methods of personal data processing are used: collection, systematization, accumulation, storage, clarification (updating, modification), distribution (including transfer), use, depersonalization, blocking, destruction of personal data.

1.6. Speakstarter LP protects personal information by the User in accordance with the requirements for the protection of such information. To protect User’s personal information, ensure its proper use and prevent unauthorized and/or accidental access to it, Speakstarter LP applies necessary and sufficient technical and administrative measures. The personal information provided by the User is stored on the servers with limited access, located in the protected premises. Speakstarter LP keeps personal information of the User confidential, except when the User voluntarily provides information about himself/herself to the general public.

1.7 Processing of personal data will be carried out by means of mixed processing with transfer via the internal network of a legal entity, via the Internet.

1.8. The period during which the consent of the personal data subject is valid is 50 (fifty) years from the date specified in this consent.

1.9. Speakstarter LP stores information on the User’s orders for 5 (five) years from the date of registration of the User.

1.10. The User’s consent to the processing of personal data may be withdrawn by the User on via the Chat or Feedback Form, indicating the full name and phone number.

1.11. Speakstarter LP undertakes to stop processing or to ensure that such processing is terminated within thirty days from the date of receipt of the request to revoke the consent to the processing of personal data (his or her own or a child’s).

1.12. Speakstarter LP does not verify the authenticity of personal information provided by the User and does not control its relevance. Speakstarter LP assumes that the User provides true personal information and keeps it up to date. The User is solely responsible for the provision of inaccurate or irrelevant personal information, as well as the possible consequences of providing such information.

1.13. Speakstarter LP has the right to use cookies. Cookies are service information sent by a web server to a user’s device for storage in a browser. It is used to store data specific to the user and used by the web server. Cookies do not contain confidential information and may be passed on to third parties and services to facilitate navigation and to adapt it to the needs of the user.

1.14. Speakstarter LP is not responsible for the information provided by the Buyer on the Site in a publicly available form.

1.15. Speakstarter LP is governed by EU Regulation 2016/679 of 27 April 2016 or GDPR – General Data Protection Regulation when processing personal data of users.


2. Change of personal information by the User:

2.1 The User may at any time change (update, supplement) the personal information provided by him/her in the personal cabinet in the part of his/her name, phone number, password, Skype login.


3. Unsubscribe from promotional mailings:

3.1 The User has the right to refuse from advertising mailings to the mobile phone number and/or e-mail address at any time.

3.2 You can unsubscribe from these newsletters in one of the following ways

Click on the hyperlink “Unsubscribe” in the advertising mailing list to the e-mail address;
On through the Chat or Feedback Form with your name and phone number;
Call the call-center at the number specified in the section “Contacts” (, specifying your name and surname. Please note that the call center maintains audio recordings of conversations.

4. User’s consent/disagree with the User’s Confidentiality Agreement:

4.1 The User has the right to refuse to confirm the Agreement, if any condition is unacceptable for the User.

4.1 The User has the right to refuse to confirm the Agreement, if any of the conditions is unacceptable to the User.

4.2 The User confirms that he acts in his own will and interest and realizes that by ticking the box “I accept the User’s Confidentiality Agreement” by this action he confirms that the terms of the User’s Confidentiality Agreement are completely clear, the User accepts these terms unconditionally and in full and gives his consent:

  • with the terms of the User Agreement on confidentiality without exception;
  • for the processing of personal data of Speakstarter LP, as well as personal data of a minor child to whom the Participant is a father / mother /guardian / guardian / custodian;
  • to the newsletter;
  • to the advertising mailing list by phone number and/or e-mail address, namely, to receive information about special offers, new products and promotions on telecommunication networks and by post (including, but not limited to: SMS-mailing, e-mail-mailing).


5. Changes to the User Privacy Agreement:

Speakstarter LP has the right to amend this Agreement. When making changes in the current version, the date of the last update is indicated. The new version of the Agreement comes into force from the moment of its placement on the website in the “Support” section, unless otherwise provided by the new version of the Agreement.


6. Feedback from Speakstarter LP, feedback and suggestions:

On through the Chat or Feedback Form with your name and phone number.